Hamilton Apps
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Mail and parcel management: track every parcel from reception to handover

37% of parcels delivered by GLS are addressed to businesses. Samples, goods, equipment or documents: Hamilton Apps simplifies their reception and ensures traceability all the way to the recipient.

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B2B parcels create significant flows to manage on site

37% of parcels delivered by GLS are addressed to businesses

Parcel flows that need to be received, identified, traced and handed over quickly to the right recipient.
  1. 01

    +3.7%

    Increase in the volume of parcels delivered in France in 2024 (ARCEP)

  2. 02

    3 mins

    Average time to log a parcel and notify its recipient

  3. 03

    150/month

    Average volume of parcels received at reception in a mid-market organisation

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FOR A SIMPLER RECEPTION EVERY DAY

How can you simplify mail and parcel management at reception?

From reception to handover to the recipient, digitise every step to save time, make tracking more reliable and ensure parcel traceability.

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Day to day

  • Label scan on arrival

    A single scan is enough to log a parcel

  • Automatic notification

    An email or text message tells the recipient as soon as their parcel arrives at reception

  • Electronic signature

    Every handover is confirmed with a digital signature

  • Tablet app

    The reception team tracks pending and handed-over parcels from a dedicated tablet

  • Centralised multi-site tracking

    Parcel volumes and statuses can be viewed site by site from a single dashboard

Parcel handling statistics: 150 parcels a month, 3 minutes per parcel, 90 hours a year, an annual cost of €4,050 at a fully loaded rate of €45 an hour.

Save time with every delivery

Automate the identification and tracking of mail and parcels to reduce manual tasks and get items to the right recipient faster.

  • Automatic recognition: detect shipment information and reduce data entry.

  • Advanced search: quickly find an item or its recipient.

  • Unique tracking: trace every item from reception to handover.

Continuous tracking, from arrival to handover

Digitise the journey of every incoming item and parcel, from arrival to handover to the right recipient.

Employee carrying several parcels, illustrating the reception and distribution of deliveries in the workplace

Trace every item through to handover

Every item keeps a unique reference and a searchable history, so its status can be found quickly, especially in the event of a late handover or a question from the recipient. Reception teams therefore have reliable tracking without having to reconstruct the parcel's journey.

This traceability also helps identify pending items or unusual volumes. Across several sites, shared indicators make it easier to track and compare activity, without multiplying files or management methods.

Parcel received at the workplace with an electronic signature on a tablet to log and track the delivery.

Monitor mail and parcel flows in real time

Dashboards give an immediate view of volumes received, items pending and completed handovers. Teams can track activity by period or by site and quickly identify changes in flows.

Across several buildings, this consolidated view makes it possible to compare activity and use the same indicators on every site.

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Parcel and mail storage area in a workplace, with boxes and envelopes stored on shelves

Anticipate delivery peaks

Volume analysis helps identify the busiest days and periods. Teams can then adapt their organisation and prevent mail and parcels from piling up in reception areas.

Better visibility of flows also makes it easier to size storage areas and organise teams during the busiest periods.

Extend your reception management

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Frequently asked questions about parcel management in the workplace

How does the software cut the time reception spends on parcel intake?

Each parcel is logged in seconds by scanning or short entry, and the recipient is notified automatically. Reception no longer needs to call or make manual rounds to notify the site's occupants.

How am I informed that a parcel is waiting for me at reception?

You receive an automatic notification as soon as your parcel is logged. You then collect it whenever suits you, with an electronic signature on handover.

Is specific hardware needed for parcel tracking at reception?

No, a computer or a tablet is enough to scan the label or enter a reference. No dedicated equipment is needed to get started.

Can parcel volumes be compared across several sites?

Yes. Parcel statuses and volumes can be viewed site by site from a single dashboard, which makes multi-site reception management easier.

What happens if I do not collect my parcel quickly?

An automatic reminder can be configured after a set period, so parcels do not pile up at reception unclaimed.