Do you remember the days when signing in meant filling out time-consuming paper forms? Those days are over! As the visitor management software market expands and competition grows, visitor reception policies are taking on a new dimension. That is why it is important to choose software suited to your organisation. Here are some points of comparison between different software products in the sector, to help you choose the right approach to visits.

First of all, what is visitor management software for?

Visitor management software makes the process of authenticating visitors more efficient, accurate and consistent. It monitors and digitally records information about an organisation’s visitors and employees. It is relevant for any organisation, whatever its sector (industry, banking and insurance, food processing, defence, etc.), that wants to avoid collecting, processing and storing data manually. This software offers several advantages:

  • A better visitor experience, making it more pleasant and smoother.
  • A boost to team productivity and efficiency.
  • Digitised, modernised reception policies.
  • Guaranteed building security by controlling visitors’ entries and exits.
  • Lower costs for organisations through optimised resources.

Comparison of players in the visitor management software sector

This comparison of visitor management software highlights several software brands with different offers, features and characteristics. These include:

  • Envoy1: Present in several cities in the USA and the UK, Envoy positions itself as a platform for managing visits, used in many sectors including healthcare, and offers several price tiers.
  • Robin Powered2: Based in the USA, this vendor targets organisations interested in hot desking. Billing works with a fixed annual platform fee that includes 25 licences for booking workstations and meeting rooms. An additional monthly cost per site applies for the visitor module.
  • Sign In App3: Based in the UK, this vendor offers a simple concept with no hidden extra charges for features or the number of employees.
  • Hamilton Visitor4: From a French software publisher specialising in the digitisation of the working environment, Hamilton Visitor is visitor management software designed to streamline visitor reception and strengthen security at building entrances. The brand offers 3 price tiers.

At first glance, you might think all these software products are alike. However, there are some significant differentiating factors that could influence your choice of software. The results of the study are set out in a comparison table below.

Summary of the visitor management software comparison

To make the right choice, it is important to have an overview of what different players offer. To help you make the right decision, this comparison of visitor management software helps you check the various features of each product, analyse their pros and cons against your specifications, and review the customer support offered and the GDPR guarantees. The aim of the comparison table is therefore to highlight the similarities and differences between the software companies.

Essential features of visitor management software

The comparison table of visitor management software below was drawn up on the basis of a specific list of features:

  • Pre-registration and registration: the stages of preparing the visit and collecting personal data.
  • Integration with third-party tools: connecting the visitor management tool to other IT solutions, an essential point to identify in any comparison.
  • Cloud deployment: deploying the software as SaaS. This frees organisations and users from having to manage physical servers themselves and lets them access the same files and applications from almost any device.
  • On-premises deployment: using the organisation’s own storage environment. Visitor data is stored on the organisation’s servers, a point not to be underestimated in a comparison for sensitive organisations.
  • EU database: for a European organisation, it is important to know whether databases are stored within the European Union or outside the EU. Specific regulations such as the GDPR govern organisations’ data and guarantee its security. This is a factor to consider before making a decision. A careful reading of this comparison is recommended.
  • GDPR compliance5: the set of rules to be followed when storing personal data under European regulations.
  • Support in France: this means identifying where customer support is located for the maintenance or development of the visitor management software. It is a significant day-to-day factor when choosing your software, and this comparison helps you make a strategic decision.

Visitor management software comparison table6

Sign In AppEnvoyRobinHamilton Visitor
Visitor pre-registration and registrationXXXX
Integrations with third-party tools (Outlook, LDAP, Azure Active Directory…)XXXX
Cloud deploymentXXXX
On-premises deploymentX
Database hosted in the EUXX
GDPR complianceXXX
Support in FranceX

Comparison results: all-in-one, secure visitor management software

This comparison of visitor management software shows that Hamilton Visitor is the all-in-one visitor management solution closest to the French and European market in terms of customer service. The brand guarantees that support is handled in France and that personal data is hosted in the European Union7. Already adopted by more than a million users, Visitor has won over users such as Schneider Electric, Thales and Groupe Avril for 30 years now, thanks to its all-in-one features. For a fully optimised and efficient working environment, the software has been designed to adapt to every sector: defence, healthcare, food processing, banking and insurance, events, etc.

Any questions? Contact our experts now to build your workplace together.

Sources

1: https://www.capterra.fr/software/143721/envoy

2: https://www.capterra.fr/software/143909/robin-powered; https://robinpowered.com/pricing

3: https://signinapp.com/fr-fr?utm_campaign=visitor-management&utm_medium=cpc&utm_content=homepage-fr&utm_source=capterra

4: https://hamiltonapps.com/solutions/visitor-management-software

5: https://www.consilium.europa.eu/fr/policies/data-protection/#gdpr

6: https://www.capterra.fr/compare/143721/143909/envoy/vs/robin-powered?vs[]=45015&vs[]=54825

7: https://nobelia.fr/le-cloud-francais/