Employees’ changing expectations of their working environment, and the emergence of new risks, place significant responsibility on employers. Building safety and security are therefore at the heart of organisations’ concerns.

At the same time, according to an OpinionWay study (1), “48% of French employees expect their employer to make an effort to strengthen security at their company.”

To meet these needs, incident management and traceability are being modernised, and the digital security logbook is becoming easier to use.

A paperless register

For several years now, going paperless has been a major issue in the world of work, to the point that it has become one of the main pillars of the digital transformation of companies and public bodies.

Digital security logbook software is used by safety and security professionals every day. It makes it possible to centralise and remotely track all the information needed for optimal on-site security. These solutions also make it possible to supervise all security teams with complete transparency.

The essential features of these tools include:

  • Reporting incidents and anomalies (breakdown, alarm, fire, lone worker alert, intrusion…),
  • Handling incidents (emergency services call-outs, alarm verification, acknowledgement…),
  • Standard operating procedures (SOPs),
  • Shift start and end,
  • Patrol management,
  • Temporary and permanent security instructions.

The flexibility offered by this type of solution allows each organisation to apply its security policy while keeping the specific features of its processes.

Use case: incident management

As part of an incident management process, raising an alert must follow a clear and simple procedure, known to everyone directly or indirectly involved with the organisation (sometimes including IT, the information system security chain, business managers, operators, partners…).

Security officers can report incidents occurring on site in real time and from any device. All the necessary information, such as a precise description, photos or even videos, can be recorded in the digital logbook software.

This complete and immediate knowledge of the event makes it possible to oversee its handling and follow-up closely until it is closed.

Finally, data retention and detailed report analysis will be essential elements in your medium- and long-term management.

Want to take your safety and security management to the next level? Discover the Hamilton Security app.

You can also read the business case of one of our customers: Orano.

Source (1): OpinionWay (in French)