Founded in 1983 by the French oilseed and protein crop sector to secure long-term outlets for its produce, Avril Group is a leading player in the agri-food industry. The Group brings together the stakeholders of the sector. Known to professionals through flagship brands such as Sanders in animal nutrition, Oleon in plant-based chemistry and Oleo 100 in biofuels, the Group is also familiar to the general public through the cooking oil brands Lesieur, Isio 4 and Puget.

We interviewed Yannice Darnal to share his feedback as a customer of Hamilton Visitor, our visitor management software.

Hamilton Apps: Why did you choose Hamilton Visitor?

Yannice Darnal: I chose Hamilton Visitor after comparing other similar solutions. Its ease of use, the clarity of the interface, the features on offer, the security of the environment and the responsiveness of the Hamilton Apps teams made the difference, allowing the solution to be deployed very quickly on our site.

Hamilton Apps: What advice would you give to an organisation that wants to digitalise its visitor reception?

Yannice Darnal: Digitalising visitor reception is essential today and makes it possible to modernise a reception desk. Goodbye paper registers and outdated methods, hello dynamic reception. Hamilton Visitor is THE solution.

Hamilton Apps: Which Hamilton Visitor features do you use most?

Yannice Darnal: The features our reception uses most are “Reception” and “Mail and parcels”.

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For more than 30 years, Hamilton Apps has been helping organisations digitalise their processes and workspaces to improve their efficiency. Hamilton Visitor, our SaaS visitor management software, adapts to organisations of every size, from small businesses to large listed companies. The visitor management software is available in several languages and suits companies with a single site or multiple sites.

Visitor management software

Hamilton Visitor is the visitor management software from Hamilton Apps. No more waiting at building entrances. The tool helps you make reception run smoothly. By scanning an identity card, a passport or a QR code, your teams can work with complete peace of mind and welcome visitors quickly. Visits can be scheduled in advance by pre-registering visitors. They can also be recorded at the last minute. The software can send invitations and reminders to visitors. Depending on the number of visitors expected, for example because you are organising events, factory tours or training days, reception can adapt resources and all the logistics linked to these visitors. You can flag VIPs or visitors who need special attention so that their visit is a unique experience. Hamilton Visitor is a very comprehensive solution, as it also lets you manage parcels, as well as car parking and taxis. This visitor management system transforms your reception and helps the team and management with day-to-day reception management thanks to the reports and statistics it provides, which can be scheduled throughout the year.

Mail and parcel management software for reception

In addition to its visitor management features, the software also offers, as an option, tracking of incoming and outgoing mail and parcels. By scanning the label on mail and parcels, the solution automatically recognises the characters. Reception teams can easily record parcels to be sent out or received for employees internally. This data-entry assistance makes it possible to handle parcel management at reception quickly. Recipients receive a parcel arrival notification directly. No more lost parcels. Mail and parcels received at reception are handed over to recipients against a signature, which makes traceability easier, in a single place and with the same visitor management software.

Digitalising visitor management

In an age of structural crises, it is important for organisations to present their best image from the very first contact. To achieve this, the experience of the visitor, who may be a potential customer, prospect, partner or shareholder, must be carefully looked after. Get rid of the paperwork your visitors can see. Present the image of an organised, modern company. It is also the image that companies project internally to employees, subcontractors and various service providers, as well as their employer brand among talent and candidates. No sector is exempt. Your company’s image matters from the reception stage onwards. It is your signature. Give your visitors the best possible visit experience!

Security priorities from the entrance

All our software is designed in strict compliance with the European regulations in force on personal data management. We offer secure connections, HTTPS and SSO, with encrypted data. All data is hosted in France. You can connect the visitor management solution to your access control system and apply a security policy tailored to each entrance of your buildings. This combination makes it easier to manage the access rights granted to visitors. For example, validating access to restricted or special areas, to the lift or to meeting rooms, or authorising a limited number of visitors to access highly sensitive areas. These access rights can be consulted online at any time. It is very easy to see in real time which visitors are present, which have left and which are still inside the building. This is an invaluable time-saver for security or reception teams when needed, for example when an evacuation is required for safety reasons.

Would you like to impress your visitors, as our customers do? Ask us for advice. With 30 years of experience in the workplace environment, our experts will support you in optimising and digitalising your reception.