Workplace Management Software

Facility Management Software

Powerful Ticketing SystemYour employees can report anything that isn’t right in the building directly to the Facility team. For example, a ticket can be created for replacing a broken chair to fixing a printer. The ticket is a sort of to-do that can be checked off when the problem is fixed. Comments and pictures can be added and tasks can be prioritized. Easy InstallationHamilton Facility Help Desk Software is easy to setup and use. Our software can be installed on cloud or on-premises to suit your requirements. Of course, we are there to help you at all the steps. Adapts to your needsWe understand each business is different and that’s why Hamilton Facility Help Desk Software adapts to the way your organisation works. Customize and integrate it with the apps you already work with.

Product Features

Define KPI

Managers can define KPIs and easily track the progress of a ticket. Track performance of individual staff and reward superheroes for their work. Help your Facility team complete tasks faster.

Smart Reports

Create detailed reports compiling data on pending and completed tasks. See where you need to put additional recourses in order to close a task. Gain insight into your operations and respond fast.


Open or close tickets from anywhere. Provides 24/7 access for mobile workforces with applications designed for use on mobile devices including tablets and mobile phones.

Happy Employees

Your employees will know what’s happening at each step of the issue and will receive a short survey upon completion of the task to give their appreciation.

Multiple Location

Our solution is 100% scalable that grows with your organization. Manage one office or multiple offices across the globe with our solution.

Never Miss A Deadline

Prioritize tasks and create customizable email alerts when necessary. For example, decide to be alerted if an incident is still not solved a day after the due date. With Facility Help Desk, you can focus on the tasks that deserve it.

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