Benefits for you

Hamilton Facility helps you manage service requests in your facility. It’s just not a ticketing system but
an ecosystem which helps your employees fix things at work. Have a complete overview of all requests and respond fast.

Powerful Ticketing System

Your employees can report anything that isn’t right in the building directly to the Facility team. For example, a ticket can be created for replacing a broken chair to fixing a printer. Pictures and comments can be added to a ticket. The ticket is a sort of to-do that can be checked off when the problem is fixed.

Total Control

Your Facility managers have a full overview of all incidents within your organisation. You can set the system to assign a task to a specific person or a group and follow up with them. That way you know who is doing what.

Upgrade YourFacility Services

Hamilton Facility helps your facility team manage service requests digitally. Improve workflow and efficiency by assigning, scheduling, tracking and maintaining work record. Get things fixed faster.

Happy Employees

Your employees will know what’s happening at each step of the issue and will receive a short survey upon completion of the task to give their appreciation.

Top Features

Hamilton Facility features are designed keeping in mind the demands of an agile workplace. Its user-friendly features help Facility Managers respond to task efficiently and help employees know what’s happening at each step of the issue.

Easy Installation

Hamilton Facility is easy to setup and use. Our software can be installed on cloud or on-premises to suit your requirements. Of course, we are there to help you at all the steps.


Open or close tickets from anywhere. Provides 24/7 access for mobile workforces with applications designed for use on mobile devices including tablets and mobile phones.

Adapts to your workplace needs

We understand every workplace is different and that’s why Hamilton Facility adapts to the way your organisation works. Customize your typology of incidents, set deadlines and define your workflow.

Never Miss A Deadline

Prioritise tasks and create customisable alerts when necessary. For example, decide to be alerted if an incident is still not solved a day afer the due date. With Hamilton Facility, you can focus on the tasks that deserve your attention.

On-The-Go Facility Management

Your employees can report a fault or an incident directly to your facility team using their smartphones. They have the option to attach a picture along with the ticket.

Multiple Location

Our solution is 100% scalable that grows with your organization. Manage one office or multiple offices across the globe with our solution.

Smart Reportsto Meet

See at a glance from your dashboard critical tasks and where you need to put additional resources. Create detailed reports compiling data on pending and completed tasks. Gain insight into your operations and respond fast.

Define KPI

Managers can define KPIs and easily monitor individual and collective performance of staff or subcontractors and reward superheroes for their work. Help your facility team complete tasks faster.

See how Hamilton Meeting works in 1 minute!

Hamilton Facility has been made available to all employees at our headquarters. The solution helps staff to report an incident to the facility team and track the progress in real-time. Thanks to the quick processing of facility requests and to the faster service response, we significantly improved employee satisfaction and the overall well-being.

Patrick Zielinski, Sites Director, Schneider Electric

Book your demo to transform the way your facility team works

Get a customized demo of Hamilton Facility. Our team will get in touch with you within 8 hours.