What KPIs should you use to manage your digitalization strategy for sensitive sites?

Companies and sensitive sites face major security management challenges. Implementing a digitalization strategy helps to meet these challenges and comply with current regulations.

Digitization simplifies the monitoring of access and visits, while ensuring compliance with regulatory safety requirements, but its benefits don't stop there. Other company departments can benefit from digital transformation to optimize site management, adapt resources or improve the employee experience.

Using specific KPIs, HR managers, general service managers, real estate managers and purchasing managers gain valuable insights to improve their decision-making.

The importance of digitizing visitor reception management at sensitive sites

In sensitive environments, every access must be rigorously controlled to minimize risk and comply with current regulations.

Directives such as Ministerial Instruction no. 900 on the protection of secrecy and restricted and sensitive information, and Interministerial General Instruction no. 1300 on the protection of national defense secrets, require companies to keep detailed track of entries and exits to guarantee the security of premises and information.

Digitizing the way visitors are greeted makes it possible to :

• Centralize this data
• Obtain full traceability of visitor entries and exits in the event of an audit
• Improve the visitor experience.

With a solution like Hamilton Visitor, every visit is digitally recorded, providing a real-time view of visitor flows.

In addition to safety issues, digitizing sites also addresses other business challenges, such as building management, space optimization and improving the employee experience.

By tracking the right indicators, decision-makers have real-time data to inform their decisions and increase the efficiency of their site management.

Examples of KPIs that can be transmitted by Hamilton Apps 

Hamilton Apps' solutions offer a variety of KPIs to facilitate the management of sensitive sites.

KPI examples with Hamilton Visitor

Hamilton Visitor brings up a number of classic indicators monitored by hospitality managers in order to staff the resources needed.

• Number of entries and exits
• Attendance per hour

With security in mind, you can also view the number of visits by type, status and company. For example, knowing whether a visitor is an employee, a subcontractor or an external consultant helps you to apply security protocols adapted to each profile.

KPI examples with Hamilton Security

With Hamilton Security, you can keep track of incidents in your buildings:

• Number of incidents
• Number of incidents not closed
• Number of incidents per event, per family, per location
• Average incident time

You can also track the number of rounds per site and per zone to ensure that sensitive areas are regularly monitored and that regulatory requirements are met.

Examples of KPIs with Hamilton Meeting

On Hamilton Meeting, the main indicators monitored by customers are :

• Meeting room occupancy rate
• The staff's favorite rooms

In particular, these KPIs help general services to optimize space management and guarantee availability.

The purchasing department can also view optional services consumed or invoiced, to adjust expenditure to actual needs.

Examples of KPIs with Hamilton Facility

Hamilton Facility centralizes all requests for intervention and maintenance on your sites. The solution helps facility managers organize the distribution of tasks to respond more effectively to maintenance requests.

Among the KPIs to track, you can view, for example :

• The number of current requests
• Number of requests by type, by site, by zone, by service provider, etc.

Examples of KPIs with Hamilton Workplace

Hamiton Workplace makes it easy to keep track of workspace reservations and the location of employees on site.

The solution features indicators such as :

• Space reservation rate
• Number of employees per space
• Real-time employee location

KPI examples with Hamilton Deskbooking

Hamilton Deskbooking is a flex office management tool. Its reporting gives you an overview of your office space, for example:

• Office occupancy rate
• Number of requests per office

These KPIs help optimize workspaces and improve the employee experience.

Digitizing sensitive sites is no longer just an option for companies, but a necessity to enhance the security and efficiency of their operations.

Thanks to the KPIs reported by Hamilton Apps solutions, companies can not only monitor flows and improve the security of their sites. But they can also make decisions based on reliable, real-time data on many other aspects of their business.