Good traceability of incidents for enhanced safety

Every company with premises wants to keep them in good condition. For smaller companies, it's often easier to manage incidents or keep the premises in good order, but for larger groups, it quickly becomes impossible to manage all the problems on a site without proper monitoring. That's where intelligent tools come in, to support your security teams in all their tasks!

Opt for incident traceability support for your teams?

The larger your premises, the greater the likelihood of incidents occurring. To manage this, most large companies employ security teams, who are responsible for dealing with rounds and problems encountered on site. However, these security teams find it difficult to keep track of incidents occurring on site during their duty hours, for one simple reason: their methods may be archaic or vary from one agent to another. Manual traceability does not facilitate follow-up and collaborative working between safety teams.

The risks to your safety are often all too familiar

Managing the traceability of patrols is a major safety issue for your sites and for the personnel working on them. Without it, incidents can be minimized or ignored, putting an entire site and its staff at risk.

Archaic, inefficient methods. How can we avoid reproducing them?

• Take photos of incidents on your personal phone
• Make an incident report in a notebook that may not be consulted, or worse, simply tell a colleague about what you've seen.
• Making an incomplete round through inattention.

All these very real possibilities represent security loopholes for your premises. You need to be able to stem them as quickly as possible, either by raising staff awareness or by looking into solutions that can help your teams better manage their working environment. This is so crucial to the security of your company and premises. Without awareness-raising, many vulnerabilities or incidents can hamper the normal operation of your site. Perhaps a list of these common but avoidable incidents will be more striking and revealing for you:

• Unwanted intrusions into your site, via undisclosed security holes in your premises.
• A previous incident poorly reported, or not reported at all, by the round who noticed it, worsens, sometimes leading to major problems where before the problem was only minor.
• An unnoticed incident or intrusion during a patrol, because the patrol was not completed in full, often due to an innocent oversight, but which could have been avoided if a clear, defined route had been provided and available in real time.

No one wants a small incident to turn into a catastrophe. Solutions exist to avoid such problems, or at least limit them.

Intelligent incident management solutions

Hamilton Security is just one of the solutions available to replace outdated methods. There are many initiatives to be advocated in the world of safety and security, often simple to implement, but the most important thing is to take these measures.

• Use of a business phone to ensure that incident photos don't get mixed up with your employee's private device.
• Organized rounds, traceable by scanning rondiers or QR codes, to clearly mark and certify the passage of your security guard.
• Clear incident reports accessible to all your security staff, so that a possible lack of communication is not a hindrance to site security.

These are just basic suggestions, and yet they bring a boost of security to your premises. But for these actions to be useful, the support of an application dedicated to these missions is also a plus. The initiatives proposed are useful and effective, but without a serious and intelligent tool to implement them, the application of these measures will be ineffective, or at least reduced in its effectiveness.

Conclusion

The security of your sites depends on the good habits of your employees, and above all on the work of your security teams. However, they are not omniscient and need to be supported by intelligent, easy-to-use tools. That's why solutions like Hamilton Security exist, to support security teams in their tasks, which can sometimes find themselves overwhelmed, reinforcing many areas such as :

• Site safety by improving safety processes.
• Digitization of incident images so that they are not lost or obscured.
• Sharing data with all relevant teams for effective communication.

With these methods, every incident can be traced and easily escalated to the appropriate departments, improving the efficiency of observation, investigation and repair.

Opting for a solution that manages your handrails means modernizing your security teams, improving communication between each department closely involved in the security of your premises, and enhancing the security of your sites.