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Comparative guide to choosing the right visitor management software

Do you remember the days when you had to fill in time-consuming paper forms to register? Those days are gone! As the visitor software market expands and competition gains ground, visitor policy takes on a whole new dimension. That's why it's important to choose the right software for your business. Here are a few points of comparison between different software packages in the sector, to help you choose the right visitor policy.

First and foremost, what is the purpose of visitor management software?

Visitor software makes the visitor authentication process more efficient, accurate and consistent. This software monitors and digitally records information on visitors and employees of a company. Their use is relevant to all companies, whatever their sector of activity (industry, banking and insurance, agri-food, armaments, etc.), who wish to avoid manual data collection, processing and storage. In fact, this software offers a number of advantages:

  • Improving the visitor experience by making it more pleasant and fluid.
  • Boosting team productivity and efficiency.
  • Digitization and modernization of reception policy.
  • Guaranteed building security by controlling visitors' entry and exit.
  • Cost savings for companies through resource optimization.

Comparison of players in the visitor software sector

This visitor software comparison highlights several software brands with different offerings, features and particularities. These include :

  • Envoy1: Present in several cities in the USA and UK, Envoy is positioned as a platform for managing visits used in many sectors, particularly healthcare, and offers several price ranges.
  • Robin Powered2: Based in the USA, this publisher targets companies interested in hot-desking. Invoicing is based on a fixed annual platform cost, including 25 licenses for reserving workstations and meeting rooms. An additional cost of a visitor module per site is charged monthly.   
  • Sign In App3: Based in the UK, this publisher offers a simple concept with no hidden costs for additional features or number of employees.  
  • Hamilton Visitor4: French software publisher specializing in the digitalization of the working environment, Hamilton Visitor is a visitor management software designed to streamline visitor reception and reinforce security at building entrances. The brand offers 3 price ranges.

At first glance, it may seem that all these software packages are similar, but there are nonetheless a number of important differentiating factors that could influence the choice of software. The results of the study are listed in a comparative table below.

Summary of comparison of visitor software

To make the right choice, it's important to have an overview of what different players are offering. In order to make the right decision, this visitor software comparison helps you check the various software features, analyze the advantages and disadvantages in relation to your specifications, the customer support offered or even the RGPD guarantees. The aim of the comparison table is therefore to highlight the similarities and differences between the various software companies. 

The essential features of visitor software

The visitor software comparison table below is based on a list of specific features:

  • Pre-registration and registration: preparation of the visit and collection of personal data.
  • Integration with third-party tools: connecting the visitor management tool to other IT solutions, essential to identify in a comparison.
  • Cloud deployment: SaaS deployment of the software. It enables companies and users to do away with the need to manage physical servers themselves, and access the same files and applications from almost any device.
  • On Prem deployment: using the company's own storage environment. Visitor data is stored on the company's own servers, which should not be underestimated in a comparison for sensitive companies.
  • EU database: it's important for a European company to know whether databases are stored in the European Union or outside the EU. Indeed, specific regulations such as the RGPD govern corporate data and guarantee its security. This is something to consider before making a decision. Careful reading of this comparison is recommended.
  • RGPD5 regulations: set of rules to be complied with when storing personal data in accordance with European regulations.
  • Support in France: identify the geographical location of customer support for maintenance or upgrading of your visitor software. This is a key factor in your day-to-day choice of software, and this comparison will help you make a strategic decision.

Comparative table of visitor software6

 Sign In AppEnvoyRobinHamilton Visitor
Pre-registration and visitor registrationXXXX
Integrations with third-party tools (Outlook, LPDA, Azure active...)XXXX
Cloud deploymentXXXX
On Prem deploymentX
Database hosted in the EUXX
RDPG regulationsXXX
Support in FranceX

Comparison results: all-in-one visitor software and security

This visitor software comparison shows that Hamilton Visitor is the all-in-one visitor management solution, close to the French and European market in terms of customer service. In fact, the brand offers guaranteed support processing in France, as well as hosting of personal data in the European Union.7. Already adopted by over a million users, Visitor has been winning over the hearts of users such as Schneider Electric, Thales and Groupe Avril for 30 years now, thanks to its all-in-one functionalities. For total, efficient optimization of your working environment, the software has been designed to adapt to all sectors: defense and armaments, healthcare, agri-food, banking and insurance, events and more.

Do you have any questions? Then contact our experts today to build your workspace together.

Sources

1: https: //www.capterra.fr/software/143721/envoy

2: https: //www.capterra.fr/software/143909/robin-powered; https://robinpowered.com/pricing

3: https: //signinapp.com/fr-fr?utm_campaign=visitor-management&utm_medium=cpc&utm_content=homepage-fr&utm_source=capterra

4: https: //hamiltonapps.com/produit/hamilton-visitor/

5: https: //www.consilium.europa.eu/fr/policies/data-protection/#gdpr

6 : https://www.capterra.fr/compare/143721/143909/envoy/vs/robin-powered?vs[]=45015&vs[]=54825

7: https: //nobelia.fr/le-cloud-francais/